Privacy and terms

We like things clear, whether it is your IT or the small print. Here is what you should know.

Your details

When you contact us, you choose what to share. The enquiry form asks for your name, email, company, what you need help with and how urgent it is. You can also give us a phone number and website.

We use those details to understand your enquiry and get back to you. Please do not send passwords, account access or other sensitive information through the form. There is a better way to share those if we need them.

Where your details go

The website is hosted by Cloudflare. Form enquiries are sent to Encharge, which helps us manage contacts and enquiries. These providers process information to provide their services and may handle it outside Hong Kong.

We keep information for as long as needed to deal with your enquiry, provide services or meet applicable obligations.

Cookies

This site does not use analytics or marketing cookies. If that changes, we will update this page.

Your choices

You can ask to see or correct the personal information we hold about you, or ask us to delete it. Get in touch using the email address below and we will help with your request.

Using this website

Our guides and website content are general information, not advice tailored to your business. Technology changes quickly, sometimes faster than the weather in Hong Kong, so check the details before acting. If you need advice for your situation, talk to us.

We do our best to keep the site accurate and available, but we cannot promise it will always be up to date or uninterrupted. Links to other websites are there to help; we do not control their content or practices.

If we work together, we will agree the scope and any fees separately. Sending an enquiry does not commit you to hiring us.

Changes to this page

We may update this page when our website or practices change. The latest version will always be here.